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Field service software for appliance repairAppliance repair software for service calls, parts and AMC
A washing machine that will not drain, a fridge that will not cool — book it, diagnose it, quote the part and fix it, with the appliance's history on hand. FieldN is appliance repair software for service centres and repair teams.
Quick answer
FieldN is appliance repair software. Customers book a repair online by appliance and problem; the job goes to a technician skilled in that appliance; the technician inspects, sends an estimate for parts and labour, records parts used and photos, and takes payment. Each appliance can be kept as an asset with its manufacturer, model, serial number, warranty and service history, and AMC plans bring repeat business. See everything in FieldN.
What slows a appliance repair business down — and how FieldN fixes it
Bookings without details
The booking app asks for the appliance type and problem, so the technician arrives knowing the job.
The wrong technician turns up
Skills per appliance (washing machines, refrigeration, ovens) feed smart dispatch.
Parts quotes need a callback
Inspect, then send an estimate for parts and labour from the job; the customer approves on the phone.
Spare parts stock
Parts across warehouses, purchase orders to suppliers, and parts used logged on each job.
Repeat repairs on the same unit
Keep each appliance as an asset with manufacturer, model, serial number, warranty dates and every past repair.
One-time customers
Sell AMC plans and memberships for regular servicing.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
A repair job in FieldN
- Booking: "Front-load washing machine — not draining" with a time slot.
- Dispatch: a washing machine technician near the customer gets it.
- Diagnose: the pump has failed; the technician sends an estimate for the part and labour.
- Repair: after approval, the part is fitted and logged; before/after photos and signature.
- Paid: invoice and payment link; an AMC offer for yearly servicing.
Appliance repair work FieldN handles
Washing machine repair
Front-load, top-load and dryers.
Refrigerator & freezer repair
Cooling, gas and compressor jobs.
Oven, cooker & microwave repair
Kitchen appliance repairs with parts.
Water heater & geyser repair
Install and repair jobs.
TV & electronics repair
Onsite or carry-in repairs.
Brand-authorised service centres
Warranty and paid repairs for one or many brands.
Appliance repair software — frequently asked questions
What software do appliance repair businesses use?
Appliance repair businesses use field service software to book repairs, send the right technician, quote parts, track spare parts, keep appliance history and invoice. FieldN does all of this with a booking app and a technician app.
Can FieldN track spare parts?
Yes. Parts are kept across warehouses with purchase orders, and the parts used on each job come off stock.
Can FieldN keep the history of each appliance?
Yes. Each appliance can be saved as an asset with manufacturer, model, serial number and warranty dates, and every repair is added to its history.
See FieldN set up for your appliance repair business
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.