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Field service software for cctv & fire safetyService software for CCTV, security systems and fire safety companies
Survey, quote, install, then keep the system working under contract. FieldN runs CCTV, security and fire safety service companies from the first site visit to the yearly inspection.
Quick answer
FieldN is service software for CCTV, access control, intrusion alarm and fire safety companies. A site survey becomes a proposal, an installation runs as a project, and the finished system is covered by an AMC that plans inspection visits. Technicians fill inspection forms with photos on their phone, breakdown calls carry SLA timers, and every device can be an asset with its own history. See everything in FieldN.
What slows a security and fire safety company down — and how FieldN fixes it
Surveys become slow quotes
Record the survey on the phone, then send a proposal from a template with items and terms.
Installs across many days
Projects with phases, team members and an activity log, closed with a handover inspection.
Inspections on paper
Build inspection forms for cameras, panels, detectors and extinguishers, with photos and signatures.
AMC inspections slip
Contracts plan quarterly or yearly inspections for every site.
System down at a client site
Complaints with SLA timers and escalation keep breakdown promises.
Which devices are where?
Save DVRs, panels and other devices as assets with location and service history.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
A security or fire job in FieldN
- Survey: the site is surveyed with photos; a proposal goes out from your template.
- Install: the project runs in phases; the team logs progress and parts.
- Handover: the handover inspection is signed by the client.
- AMC: the contract plans the inspections for the year and raises invoices.
- Service: a camera goes offline; the call is logged with an SLA timer and fixed.
Security and safety work FieldN handles
CCTV installation & AMC
Camera installs and service visits.
Access control & intercom
Install, programming and service.
Intrusion & burglar alarms
Installs and periodic checks.
Fire alarm systems
Panel and detector inspections under contract.
Fire extinguishers & suppression
Inspection and refilling visits with forms.
CCTV & fire safety software — frequently asked questions
What software do CCTV and security companies use?
They use field service software for surveys, proposals, installation projects, AMC visits, inspections and breakdown calls. FieldN covers all of these with a technician app.
Can FieldN do fire safety inspections?
Yes. Build inspection forms for fire alarm panels, detectors and extinguishers; technicians fill them with photos and the client signs.
Can FieldN manage installation projects?
Yes. Installations run as projects with phases and team members, and close with a handover inspection.
See FieldN set up for your security and fire safety company
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.