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Field service software for kitchen equipment & refrigerationCommercial kitchen equipment and refrigeration service software
A cold room that is warming up cannot wait till Monday. Dispatch the nearest technician, show them the unit's history, record the gas and parts, and plan the next PPM. FieldN runs a kitchen equipment and refrigeration service company end to end.
Quick answer
FieldN is service software for companies that install and maintain commercial kitchen equipment and refrigeration for restaurants, hotels, supermarkets, hospitals and catering kitchens. Every oven, fryer, dishwasher, cold room, display chiller and ice machine is an asset with make, model, serial and history; planned maintenance contracts schedule the visits; breakdown calls are dispatched by distance and skill; technicians record temperatures, refrigerant used, parts fitted and photos on the phone and take the chef's signature; invoices and service reports go out on WhatsApp. See everything in FieldN.
What slows a commercial kitchen and refrigeration service company down — and how FieldN fixes it
Breakdowns in a working kitchen
Emergency calls go to the nearest technician with refrigeration or kitchen skill; the restaurant gets "technician on the way" updates.
Dozens of units per site, no record
Each unit is an asset under the site with serial, capacity and refrigerant type; the technician sees its history before opening it.
PPM visits forgotten in busy months
Maintenance contracts plan the visits per site and per unit; they appear on the dispatch board in time.
Refrigerant and parts not billed
Gas charged and parts fitted go on the job card, come off stock and appear on the invoice.
Hotel and chain customers want reports
Service reports with temperatures, work done, photos and signature are PDFs from the job card, per unit and per site.
Contracts lapse quietly
Renewal reminders go out before the contract ends, with the renewal quote ready.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
A refrigeration breakdown in FieldN, start to finish
- Call: the restaurant reports a warm cold room on WhatsApp or the portal; the office opens the job against that site and unit.
- Dispatch: FieldN suggests the nearest technician with refrigeration skill; the job and the unit's history land on their phone.
- On site: the technician checks in, records temperatures, the fault, refrigerant charged and parts fitted, with photos.
- Close: the chef or manager signs, the service report goes out, and work outside the contract is invoiced.
- Plan: the unit's next PPM visit is already on the contract; parts used are reordered.
One system for every kind of kitchen and refrigeration work
Cold rooms and walk-in freezers
Temperature logs, gas records and compressor history per room.
Display chillers and freezers
Supermarket and café cabinets under planned maintenance contracts.
Read moreCooking equipment
Ovens, ranges, fryers, grills and combi ovens — repairs, PPM and gas safety checks.
Dishwashers and laundry equipment
Hotel and hospital equipment with chemical dosing and descaling visits.
Ice machines and water coolers
Cleaning and sanitising rounds on a schedule, with photos.
Kitchen installation and fit-out
New kitchen projects with stages, deliveries and handover.
Kitchen equipment & refrigeration software — frequently asked questions
What is the best software for a commercial refrigeration service company?
The best refrigeration service software keeps an asset per cold room or chiller with its history, plans PPM visits by contract, dispatches breakdowns to the nearest skilled technician, records temperatures, gas and parts on the phone and sends service reports and invoices. FieldN does all of this in one system.
Can I record refrigerant used on each job?
Yes. Add refrigerant type and quantity to the checklist or as a part; it comes off stock and goes on the job card and invoice.
Can FieldN manage many units at one restaurant or hotel?
Yes. A site holds any number of assets — ovens, chillers, dishwashers — each with serial, history and its own maintenance plan.
Can I send a service report to the hotel's engineering manager?
Yes. The job card PDF with readings, work done, photos and signature is sent by WhatsApp or email when the job is closed.
Does FieldN handle refrigeration AMC contracts?
Yes. Contracts list the sites and units covered, plan the visits, raise the invoices and remind you before renewal.
See FieldN set up for your commercial kitchen and refrigeration service company
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.