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Field service software for facility managementFacility management software for FM and building maintenance companies
Hundreds of assets across dozens of buildings, PPM for every trade, and tenants who expect a response within the hour. FieldN gives an FM company one system for planned and reactive work.
Quick answer
FieldN is facility management software for companies that maintain buildings for owners, landlords and corporate clients. Properties, the customers and assets in them, and the contracts that cover them all live in one place. Planned preventive maintenance creates jobs on schedule; tenants and clients raise requests and complaints with SLA timers; multi-trade technicians are dispatched by skill; and every job is recorded with checklists, photos and signatures. See everything in FieldN.
What slows a facility management company down — and how FieldN fixes it
Many buildings, many clients
Each property holds its customers, assets, contracts and jobs; a corporate client's properties sit under one organisation.
PPM across every trade
Maintenance plans per asset and contracts per building create the planned jobs — HVAC, electrical, plumbing, fire, cleaning.
SLA penalties
Complaints and requests carry SLA policies with response and resolution timers, escalation and root cause.
Multi-skilled teams
Skills, service areas and shifts decide who can take each work order; smart dispatch ranks the best match.
Reports for the client
Job cards, inspection forms and photos become PDF reports; property condition and handover reports come ready.
Where does the money go?
Job costing, parts and purchase orders show the cost per building and contract.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
Planned and reactive work in FieldN
- Planned: the tower's contract creates this month's PPM jobs for pumps, AHUs, fire panels and generators.
- Reactive: a tenant reports a water leak; it becomes a request with an SLA timer.
- Dispatch: a plumber on shift in that area gets it; the supervisor sees the timer.
- Close: the technician records the fix with photos and the tenant signs; the SLA is met.
- Report: the client gets the job cards and a monthly report of planned vs reactive work.
FM work FieldN handles
Residential building maintenance
Tenant requests per building, with reports for the landlord.
Corporate & retail FM
Many sites per client, one view of every site.
Handover & snagging
Handover inspection forms with photos for every handover.
Property condition reports
Ready-made form for move-in, move-out and audits.
Facility management software — frequently asked questions
What is facility management software?
Facility management software helps FM companies plan and track maintenance across buildings: assets, planned preventive maintenance, work orders, tenant requests, SLAs, technicians and reports. FieldN does this with a technician app and a customer portal.
Is FieldN a CAFM system?
FieldN covers the field service side of CAFM — properties, assets, PPM, work orders, SLAs, technicians, contracts and reports. It is built for companies that send technicians to buildings.
Can FieldN track SLAs for complaints?
Yes. SLA policies set response and resolution times; complaints show their timers, escalate when needed and record the root cause.
Can clients see their own jobs?
Yes. Customers get a portal and app to book, follow their bookings, see estimates, invoices and contracts, raise complaints and pay.
See FieldN set up for your facility management company
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.