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FieldN back office — HR and payrollHR and payroll for field service teams: the people who do the jobs, paid from the same system
Technicians mark attendance in one app, ask for leave on WhatsApp and get paid from a spreadsheet. FieldN runs HR and payroll for the same people who do the jobs, in the same system.
Quick answer
FieldN HR is the people desk of the back office. Every technician and office user is an employee with a department, designation, documents and certifications. Attendance, shifts and timesheets come from the technician app, and leave is requested there and approved in the office. Payroll runs from salary structures and components, produces payslips, and takes loans, advances, reimbursements and job commissions into account; a leaving employee gets a final settlement. Payroll posts to the books on approval. See everything in FieldN.
What the people desk does
Attendance from the field
Technicians check in from the app; the office sees attendance, shifts and timesheets without a separate attendance machine.
Leave in one place
Leave is requested from the phone, approved in the office and shows on the schedule, so dispatch can see who is away.
Payroll that knows the jobs
Salary structures and components, payroll runs, payslips, loans and advances, reimbursements and job commissions in one run.
Commissions per job
Commission groups and rules pay technicians on the jobs they complete; each person sees their own earnings.
Skills and training
Certifications with expiry, training records and skills that smart dispatch uses to pick the right technician.
Records
Documents, onboarding, performance reviews, disciplinary notes, resignations and final settlement.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
A month for one technician
- Day: Ali checks in from the field app at the first job; his timesheet fills from his jobs.
- Leave: he asks for two days off from the app; the supervisor approves and the schedule shows him away on those days.
- Commission: each completed job adds his commission under his commission group.
- Payroll: the payroll run takes his salary structure, the days worked, the commission, a loan instalment and a fuel reimbursement.
- Payslip and books: he gets the payslip; payroll posts to the ledger on approval.
HR screens in FieldN
Under Human Resources and Workforce in the office web app; attendance, timesheets and leave requests in the technician app.
- Employees, departments and designations
- Attendance, shifts and time-off
- Timesheets
- Leave requests and approval
- Salary components and salary structures
- Payroll runs and payslips
- Loans and advances
- Reimbursements
- Commissions, commission groups and rules
- Performance, training and certifications
- Documents, announcements and onboarding
- Disciplinary, resignations and final settlement
- Employee assets
- Users, teams, roles and skills
Teams that run HR in FieldN
Field service HR and payroll — frequently asked questions
Can technicians mark attendance from the app?
Yes. Attendance, timesheets and leave requests are in the technician app; the office approves leave and runs payroll in the web app.
Does payroll include commissions on jobs?
Yes. Commission groups and rules pay on completed jobs, and the payroll run takes commissions, loans, advances and reimbursements into account.
Does payroll post to the accounts?
Yes. An approved payroll run posts to the ledger, and a final settlement posts when an employee leaves.
Can I keep documents and certifications?
Yes. Employee documents, certifications with expiry, training records and skills are on the employee record, and skills feed smart dispatch.
See attendance, leave and payroll for your own team
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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