Home › FieldN › FieldN Blog › Field service technician app

FieldN feature — technician app

A field service app your technicians will actually use

No paper job sheets, no "what is the address?" calls. FieldN's technician app puts the day's jobs, the checklist and the customer's signature on one phone.

By Yoonus C, founder of Mycodlabs Technologies (makers of FieldN)  ·  Updated  ·  5 min read

Quick answer

The FieldN technician app runs on Android and iPhone. Technicians see today's jobs and their schedule, open the address in maps, update the status with one tap, check in with a photo, fill checklists and inspection forms, take before/after photos, record parts used and take the customer's signature. The same app holds their timesheet, leave requests, tasks and team chat, and shares their live location with the office. See everything in FieldN.

What your technicians get

The day on one screen

Today's jobs in order, with address, access notes, customer and service details.

One-tap status

On the way, started, paused, completed — the office and the customer see it at once.

Checklists and forms

Your checklists and inspection forms with ticks, readings, dropdowns and required photos.

Proof of work

Check-in photo, before/after photos and the customer's signature on the phone.

Parts used

Parts are recorded against the job so stock and job cost stay right.

Their own HR in the same app

Clock in and out, timesheets, leave requests, tasks, notifications and team chat.

Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.

A technician's day in FieldN

  1. Morning: clock in; today's five jobs are on the list, with a push alert for any new one.
  2. Travel: tap "on the way"; the customer is told and the office sees the live location.
  3. On site: check in with a photo, work through the checklist, take photos, record parts.
  4. Finish: the customer signs on the phone; the job card goes out.
  5. Evening: clock out; the timesheet is ready for payroll.

Inside the technician app

One app for Android and iPhone, signed in with the technician's own account.

  • Dashboard and today's jobs
  • My schedule
  • Job details, address and navigation
  • Status updates with one tap
  • Check-in photo
  • Checklists and inspection forms
  • Before and after photos
  • Customer signature
  • Parts used
  • Timesheet and clock in/out
  • Leave requests and HR
  • Tasks, notifications and team chat

Teams that use the FieldN technician app

AC & HVAC technicians

Readings and AC checklists per unit.

Read more

Pest control technicians

Treatment checklists with chemicals used.

Read more

Cleaners and crews

Room-by-room checklists with photos.

Read more

Plumbers and electricians

Fault records, parts and safety checks.

Read more

Lift and biomedical engineers

PPM checklists and service reports.

Read more

IT field engineers

Ticket work on devices with serial numbers.

Read more

Field service technician app — frequently asked questions

Does FieldN have a mobile app for technicians?

Yes. The FieldN technician app runs on Android and iPhone, with jobs, schedule, checklists, photos, signatures, parts, timesheets, leave requests, tasks and team chat.

Can technicians take photos and the customer's signature?

Yes. A check-in photo, before and after photos and the customer's signature are taken on the phone and saved on the job.

Does the app need an internet connection?

Yes. The app works online, so every status, photo and signature reaches the office as soon as it is saved.

Can technicians clock in from the app?

Yes. Clock in and out, timesheets and leave requests are in the same app.

See FieldN set up for your field team

Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.

Book a free demo fieldn@mycodlabs.com Explore FieldN

People also search for

FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.

  • field service app
  • technician app
  • field technician app
  • field service mobile app
  • job management app for technicians
  • mobile workforce app
  • field staff app Android iPhone

Read next

Field service software by trade

FieldN features, e-invoicing and ERP