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Generator and UPS maintenance software for AMC visits, load tests and breakdowns

Hundreds of generators and UPS systems under contract, each with its own service dates, running hours and parts. FieldN plans every visit, records every test and never lets a contract lapse.

By Yoonus C, founder of Mycodlabs Technologies (makers of FieldN)  ·  Updated  ·  5 min read

Quick answer

FieldN is maintenance software for companies that service diesel generators, UPS systems, batteries and power backup for buildings, hospitals, data centres, telecom sites and factories. Every generator or UPS is an asset with make, model, serial, rating and service history; AMC contracts plan the quarterly or monthly visits and raise the invoices; technicians fill a service checklist on the phone — oil, filters, coolant, battery, load test readings — with photos and the customer's signature; breakdown calls are dispatched to the nearest technician with the right skill. See everything in FieldN.

What slows a generator and UPS service company down — and how FieldN fixes it

Service visits slip past their date

Each AMC plans its visits for the year — monthly, quarterly, half-yearly — and they appear on the dispatch board in time.

No single record per machine

Every generator and UPS is an asset with serial, rating, install date, running hours and every visit, test and part fitted.

Service reports differ from technician to technician

One checklist for all: oil and filter change, coolant, belts, battery voltage, load test readings, alarms — with photos and signature, printed on the job card.

Breakdown calls jump the queue

Emergency calls go to the nearest technician with generator skill; the customer gets "technician on the way" updates.

Filters and batteries run out

Parts used per visit come off stock and go on the invoice; reorder points keep the common filters and batteries in the store.

Contracts end without a renewal

Renewal reminders go to you and the customer before the contract ends, with the renewal quote ready.

Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.

A generator AMC visit in FieldN, start to finish

  1. Contract: the AMC lists each generator and UPS covered, the visit frequency and the contract invoices.
  2. Plan: visits appear on the board in the right month; the office assigns the technician or lets smart dispatch suggest one.
  3. On site: the technician checks in, fills the service checklist with readings and photos, records parts used and any fault found.
  4. Close: the customer signs, the service report PDF goes out, and parts outside the contract are invoiced.
  5. Renewal: before the contract ends, FieldN reminds you and the customer and the renewal is invoiced.

One system for every kind of power backup work

Diesel generator AMC

Monthly or quarterly service visits with oil, filter, coolant and load test records.

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UPS and battery maintenance

Battery voltage and health readings per string, replacement history per site.

Breakdown and emergency calls

Dispatch to the nearest technician with the asset history on their phone.

Installation and commissioning

New generator and UPS projects with site survey, stages and handover.

Telecom tower and data centre sites

Many sites per customer, each with its own assets and visit plan.

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Fuel and consumables supply

Record fuel, oil and consumables delivered against the site and invoice them.

Generators & UPS software — frequently asked questions

What is the best software for a generator service company?

The best generator maintenance software keeps an asset record per generator with service history, plans AMC visits, gives technicians a service checklist with readings and photos, dispatches breakdown calls and reminds you before contracts end. FieldN does all of this in one system.

Can FieldN keep running hours and service history per generator?

Yes. Each generator or UPS is an asset with manufacturer, model, serial, warranty and every visit, reading and part fitted. Running hours are a field on the checklist.

Can I record load test readings?

Yes. Build the service checklist with voltage, frequency, load percentage and any other readings; the technician fills it on the phone and it prints on the service report.

Does FieldN handle generator AMC contracts?

Yes. An AMC lists the machines covered, plans the visits, raises the contract invoices and reminds you before renewal.

Can technicians see the generator's history on site?

Yes. The technician app shows the asset, past visits, readings and parts fitted before they open the panel.

See FieldN set up for your generator and UPS service company

Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.

Book a free demo fieldn@mycodlabs.com Explore FieldN

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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.

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