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Field service software for medical equipmentMedical equipment service software for biomedical PPM, AMC and CMC
Ventilators, monitors, X-ray machines and dental chairs, each with its PPM due date and its service history. FieldN keeps biomedical service on time and on record.
Quick answer
FieldN is medical equipment service software for biomedical service companies, equipment dealers and in-house hospital teams. Every device is an asset with manufacturer, model, serial number, warranty dates and history; AMC and CMC contracts plan the preventive maintenance; engineers follow PPM and calibration checklists you build, with readings and photos; breakdown calls carry SLA timers; and each visit ends with a signed service report. See everything in FieldN.
What slows a medical equipment service company down — and how FieldN fixes it
Hundreds of devices per hospital
Each device is an asset at its property, with serial number, warranty dates and every visit.
PPM due dates
Maintenance plans and AMC/CMC contracts create the PPM visits on time.
Calibration and safety records
Build PPM, calibration and electrical safety checklists with readings and photos.
Breakdown calls with uptime promises
Complaints with SLA timers, escalation and root cause.
Trained engineers only
Skills per device type decide who is suggested; certifications are kept on each engineer's HR record.
Service reports for audits
Signed PDF job cards with readings, parts and photos after every visit.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
A biomedical PPM visit in FieldN
- Due: the CMC for a clinic creates this quarter's PPM for its patient monitors.
- Assign: an engineer with the patient-monitor skill is suggested.
- Service: the PPM and safety checklist with readings and photos, parts logged.
- Sign-off: the biomedical head signs; the service report PDF is sent.
- History: each monitor's record shows the visit and the next due date.
Medical equipment work FieldN handles
Imaging equipment service
X-ray, ultrasound and CT service calls.
Dental equipment service
Chairs, compressors and autoclaves.
Lab equipment service
Analysers and centrifuges with calibration.
Home medical equipment
Oxygen concentrators and beds at patients' homes.
Installation & training
Install projects with a handover inspection.
Medical equipment software — frequently asked questions
What is medical equipment service software?
It tracks every medical device, plans PPM and calibration, handles breakdown calls with SLAs, manages AMC and CMC contracts and produces service reports. FieldN does this with an engineer app.
Can FieldN keep calibration records?
Yes. Build calibration and safety checklists with the readings you need; engineers fill them on the phone with photos, and they print on the service report.
Does FieldN handle CMC as well as AMC?
Yes. You decide what each contract covers — labour only or labour and parts — and the contract and its visits follow those terms.
See FieldN set up for your medical equipment service company
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.