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Field service software for ro water purifierRO water purifier service software for installs, filter changes and AMC
Thousands of home purifiers, each with filters due on its own date. FieldN books the filter change before the water tastes bad — and renews the AMC before it lapses.
Quick answer
FieldN is RO water purifier service software for dealers, service centres and purifier brands. Each customer's purifier is an asset with its model, install date and service history; AMC contracts plan filter and membrane changes; complaint calls are logged with SLA timers; and technicians record TDS readings, parts changed and photos in the technician app. Customers get WhatsApp updates and renewal reminders. See everything in FieldN.
What slows a water purifier service business down — and how FieldN fixes it
Filter changes are missed
AMC contracts and maintenance plans put each filter and membrane change on the calendar.
AMCs not renewed
Renewal reminders go out before expiry; your team sees every contract due this month.
Complaint calls pile up
Complaints are logged with SLA timers and escalate before the promised time runs out.
No proof of water quality
Add TDS before and after to the service checklist, with photos of the reading.
Filter and membrane stock
Parts across warehouses, with parts used logged on each visit.
Customers live on WhatsApp
Invoices, payment links and AMC renewal notices on WhatsApp, and customers check job status there too.
Three apps, one system: a booking portal and app for your customers, a technician app for Android and iPhone, and the office back end for dispatch, contracts, stock, invoices and HR. See all FieldN features.
A purifier's year in FieldN
- Install: the purifier is installed and saved as an asset with model and install date.
- AMC: a yearly AMC plans three service visits and the filter changes.
- Visit: the technician records TDS before and after, filters changed and photos; the customer signs.
- Complaint: "Low water flow" is logged with an SLA timer and solved within the day.
- Renewal: a reminder goes out a month before the AMC ends; the renewal is paid by link.
Water treatment work FieldN handles
Domestic RO purifiers
Installs, filter changes, repairs and AMCs for homes.
Commercial RO plants
Planned visits with readings for offices, schools and factories.
Water softeners
Salt top-ups and service on a schedule.
Water coolers & dispensers
Cleaning and service visits under contract.
Purifier brands & dealers
Service networks with many technicians and territories.
RO water purifier software — frequently asked questions
What is the best software for an RO water purifier service business?
It should plan filter changes, renew AMCs on time, log complaints, give technicians an app for readings and photos, and track spare parts. FieldN does all of this with WhatsApp updates for customers.
Can FieldN remind customers when the filter change is due?
Yes. Service visits from AMC contracts and maintenance plans are scheduled ahead, and customers get the booking confirmation and reminders.
Can technicians record TDS readings?
Yes. Add TDS before and after to the service checklist; the technician enters the readings and takes a photo.
See FieldN set up for your water purifier service business
Book a free demo. We load your services, prices and team, and show the booking app, the technician app and the office side working together. Pricing is quoted for your team size and the modules you need.
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FieldN answers all of these — one system for booking, dispatch, the field and the office. See FieldN.