FieldN vs FieldEdge: HVAC and plumbing software for the USA, or a suite for any country?
Quick answer
FieldEdge is a US field service system for HVAC, plumbing, electrical, locksmith and appliance repair contractors, sold in Select, Premier and Elite memberships with no public price, 2 to 6 mobile app licences included, a flat-rate pricebook and deep QuickBooks sync. FieldN is the better pick if you are outside the USA, want a customer booking app and WhatsApp assistant, accounting and HR inside the system, AMC contracts, AI dispatch and Saudi or UAE e-invoicing. Both quote the price after a demo.
Side-by-side comparison
| Feature | FieldN | FieldEdge |
|---|---|---|
| Price | Free demo; price quoted for your team size and the modules you need | Select, Premier and Elite memberships — "Request Pricing"; no free trial ("FieldEdge does not offer a free trial") |
| Apps | Web back office, technician app for Android and iPhone, customer booking portal and app | Web office; technician app with 2 (Select), 4 (Premier) or 6 (Elite) mobile licences included |
| Customer booking | Your own online booking portal and customer app, in your brand | Consumer Management Portal — add-on on Select and Premier, included on Elite; no customer app listed |
| Dispatch | Smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician | Dispatch board; smart ranking not listed on pricing page |
| GPS tracking | Live GPS map of technicians; customers get "technician on the way" updates | Not mentioned on pricing page |
| Contracts / AMC | AMC and service contracts with planned visits, renewal reminders and contract invoices | Service agreements — basic on Select, advanced on Premier and Elite |
| Pricebook | Price lists per service and part; estimates on the phone | Pricebook and flat-rate pricing on every plan |
| Inventory | Parts and stock across warehouses, purchase orders, parts used per job | Warehouse inventory on Elite only, needs QuickBooks Desktop Enterprise with Advanced Inventory |
| Accounting | Double-entry books: trial balance, profit and loss, balance sheet, general ledger and a VAT/GST tax summary | QuickBooks Online and Desktop integration |
| HR and payroll | HR built in: attendance, leave, payroll, timesheets and commissions | Not listed on pricing page |
| WhatsApp Business messages and a WhatsApp assistant for job status, quotes, complaints and payments | Not listed on pricing page | |
| AI | AI dispatch, "ask your data" reports and AI checklists; bring your own Claude, OpenAI, Gemini or AWS Bedrock key | Not listed on pricing page |
| Saudi & UAE e-invoicing | Saudi ZATCA Phase 2 (B2B cleared, B2C reported) and UAE e-invoicing (PINT AE through your ASP) built in | Not listed on pricing page |
| Industries | Any field service trade — 35+ trade pages on the FieldN Blog | HVAC, plumbing, electrician, locksmith, appliance repair (its site) |
| Countries | Any country — your own currency and tax rates | Not stated on pricing page; US company |
Price: both quote after a demo
Neither product prints a price. FieldEdge sells Select, Premier and Elite memberships with "Request Pricing" buttons, includes 2, 4 or 6 mobile app licences, and says plainly that it does not offer a free trial. FieldN quotes for your team size and modules after a free demo set up with your services. Ask both and compare the two numbers for the same team.
Where FieldEdge is strong
FieldEdge is built around US HVAC and plumbing shops: a flat-rate pricebook on every plan, service agreements, and a tight QuickBooks link (its warehouse inventory even requires QuickBooks Desktop Enterprise). If your company is in the USA, lives in QuickBooks and sells flat-rate HVAC work, it is a serious option.
Where FieldN is different
FieldN is one suite rather than a front end for QuickBooks: double-entry accounting with a VAT/GST summary, HR with attendance, payroll and commissions, parts and stock across warehouses, an equipment register per asset, AMC contracts with planned visits and renewals, AI dispatch and "ask your data" reports, a customer booking app and a WhatsApp assistant. It works in any country and files Saudi ZATCA Phase 2 and UAE PINT AE e-invoices.
The customer side
FieldEdge's customer portal is an add-on until Elite and there is no customer app on its pricing page. FieldN includes the booking portal and a customer app for Android and iPhone in your brand, with live "technician on the way" tracking and payments.
Which one should you choose?
Choose FieldN if
- You are outside the USA, or need ZATCA or UAE e-invoicing
- You want a customer booking app and WhatsApp assistant
- You want accounting, HR and inventory inside the same system
- You serve many trades, not only HVAC and plumbing
- You want AI dispatch and AI reports
Choose FieldEdge if
- You are a US HVAC, plumbing or electrical shop on QuickBooks
- Flat-rate pricebook selling is how you work
- You want a vendor focused on those US trades
Frequently asked questions
Is FieldN a good FieldEdge alternative?
Yes, for companies outside the USA or any company that wants a customer booking app, WhatsApp assistant, accounting, HR, inventory, AMC contracts and Saudi or UAE e-invoicing in one suite. FieldEdge is the pick for a US HVAC or plumbing shop that lives in QuickBooks.
How much does FieldEdge cost?
FieldEdge does not publish prices. Its pricing page shows Select, Premier and Elite memberships with "Request Pricing" and says there is no free trial.
Does FieldEdge include a customer portal?
The Consumer Management Portal is an add-on on Select and Premier and included on Elite, per its pricing page. No customer app is listed.
Does FieldN have a flat-rate pricebook?
FieldN uses price lists for services and parts, and technicians build estimates on the phone from them. It is not a flat-rate book in the US HVAC sense.
See FieldN with your own services
Book a free demo. We set FieldN up with your services, prices and team, and show the booking app, the technician app and the office side working together.
Book a free demo fieldn@mycodlabs.com See FieldN