Run your entire field service business from one platform
FieldN is complete field service management software — a booking portal, customer & technician apps, dispatch, work orders, invoicing and AI analytics, beautifully connected across web, iOS and Android.
Everything you need, in three connected apps
Customers book, your team gets dispatched, technicians deliver in the field, and managers run it all from a single back office — perfectly in sync.
The capabilities that set FieldN apart
AI woven through every workflow, WhatsApp automation that talks to your customers for you, and the field-service essentials — beautifully connected.
AI-Native
Ask-your-data reports, AI dispatch, job summaries & template generation — built in.
WhatsApp Automation
Customers book, get quotes, cancel & reschedule right inside WhatsApp.
Live GPS Tracking
Track every technician live and give customers a real-time arrival ETA.
24/7 Online Booking
Customers book anytime from the web portal or the mobile app — no phone tag.
Auto Invoicing & Payments
Invoices generate on job completion and customers pay online in a tap.
No-Code Automation
Build workflows with triggers & actions — reminders, follow-ups & escalations.
From booking to paid — in four steps
One unbroken workflow that keeps customers, technicians, and managers on the same page.
Customer books
A customer books online from the web portal or the mobile app and picks a convenient time slot.
AI dispatches
FieldN auto-assigns the nearest, best-skilled technician and routes them to the job.
Technician delivers
The tech navigates, completes the checklist, captures photos & signature, and logs parts on-site.
Invoice & get paid
An invoice is generated automatically on completion and the customer pays online in a tap.
A 24/7 self-service booking portal for your customers
Give customers a branded web portal to book services, manage appointments, pay invoices, and track everything — no phone calls, no back-and-forth.
- Book in minutes — browse categorized services, pick variants & add-ons, and confirm in a few clicks.
- Smart slot availability — real-time time-slots based on technician capacity and service duration.
- Track & manage bookings — live status, scheduled dates, and assigned technician in one place.
- View & pay invoices — see estimates and invoices and settle bills online instantly.
- Raise & track complaints — log service issues and follow resolution to close.
- Contracts & AMC — view active maintenance agreements, coverage and remaining visits.
- Multiple locations & loyalty — save several addresses and earn/redeem reward points.
Booking in a few taps — and live tracking till the doorbell rings
A native customer app that turns bookings into a delightful, on-the-go experience with real-time technician tracking and instant notifications.
- Browse & book fast — explore service categories and complete a booking in under two minutes.
- Live technician tracking — watch your technician approach on a map with a real-time ETA.
- Instant push notifications — confirmations, status changes, reminders and offers on your phone.
- Pay your way — saved cards, online payment, or cash — secure checkout at booking.
- Reschedule, rate & review — change bookings anytime and share star-rating feedback.
- History, loyalty & support — full booking history, reward points, and in-app help.
Everything your technicians need in their pocket
A native technician app that guides field staff through every job — assignment to sign-off — and keeps the back office updated in real time, even with patchy signal.
- My jobs & daily schedule — today's jobs at a glance with addresses, time slots and details.
- Turn-by-turn navigation — one-tap directions straight to the service location.
- One-tap status updates — move jobs En Route → In Progress → Completed in a tap.
- Live GPS & clock in/out — share location and capture timesheets with hours and overtime.
- Photo proof & signatures — before/after photos and on-screen customer sign-off.
- Checklists & parts used — complete job checklists and record materials consumed.
- Push alerts & offline-ready — instant new-job alerts; capture data offline and auto-sync.
Your busiest service channel, on autopilot
Turn WhatsApp into a full self-service desk. Customers book, get quotes, reschedule, cancel, and reach a real agent — while FieldN fires off confirmations and live status alerts automatically.
- Self-service booking in chat — pick a service, date & slot inside WhatsApp; finish payment via a secure link when needed.
- Instant quotations — the bot prices a quote and sends a WhatsApp link to view, accept & pay.
- Two-way customer support — messages become leads, auto-routed to the best agent by skill & workload, in a live inbox.
- One-tap cancellation — customers cancel a job right in the chat; the technician & office are notified instantly.
- Self-service rescheduling — pick a new date & slot in WhatsApp and the job updates immediately, no calls.
- Automated confirmations & status alerts — booking confirmed, assigned, en-route, in-progress & completed.
Works with WhatsApp Cloud API (Meta), Twilio, 360dialog, Gupshup & AiSensy.
One back office to run the entire operation
40+ modules covering every part of your field service business — from the first lead to the final payment, and everything in between.
- Scheduling & dispatch — drag-and-drop board, AI auto-assign, live technician map.
- Work orders & invoicing — full job lifecycle, auto-invoicing and online payments.
- Inventory, contracts & HR — stock, AMC plans, timesheets and workforce in one place.
- AI automation & analytics — no-code workflows, reports and forecasting.
Booking & Scheduling
- Online bookings inbox & recovery
- Drag-and-drop schedule board
- Recurring jobs & shift planning
- Smart reschedule workflows
Dispatch & GPS Tracking
- Live dispatch command board
- AI auto-assign & routing rules
- Real-time technician map
- Geofences & mileage logs
Jobs & Work Orders
- Full work-order lifecycle
- Custom statuses & checklists
- Multi-tech & sub-jobs/projects
- Job costing & profitability
Sales & CRM
- Multi-channel lead capture
- Unified WhatsApp/chat/email inbox
- Customers, organizations & sites
- Proposals & estimates
Invoicing & Payments
- Auto-invoice from completed jobs
- Online payment collection
- Credit notes & refunds
- Discounts, promo codes & commissions
Finance & Accounting
- Revenue vs. expense dashboard
- Chart of accounts & tax rates
- Multi-currency billing
- Outstanding & receivables
Inventory & Assets
- Parts & services catalog
- Stock tracking & purchase orders
- Customer asset registry
- Inspection forms & price lists
Contracts & AMC
- Recurring service agreements
- Preventive maintenance plans
- Auto-generated maintenance jobs
- Renewal tracking
HR & Workforce
- Built-in HR module
- Teams, roles & skills
- Timesheets & time-off
- Holidays & shifts
Marketing & Growth
- Campaign engine & broadcasts
- Messaging studio with deep links
- Loyalty & referral programs
- Customer groups & segments
Automation & Forms
- AI-assisted no-code workflows
- Triggers, actions & run logs
- Form builder & custom fields
- AI email & document templates
Admin, Security & Integrations
- Granular role-based access (RBAC)
- SSO, 2FA & full audit trail
- WhatsApp, email & chat setup
- Open API, webhooks & white-label
AI across your entire back office
From the first report to the last email, AI is woven through FieldN's operations — generating reports and analytics, building workflows, writing templates, and summarizing jobs. Connect your own model and let it do the heavy lifting.
AI Reports & Analytics
Ask "How many jobs did each tech complete last month?" and get a planned, executed and narrated report — no query building.
AI Explore
Pose deeper questions and the AI safely writes and runs read-only SQL, returning tables and charts in seconds.
AI Workflow Builder
Describe an automation in plain words and AI assembles the workflow — triggers, conditions and actions, ready to run.
AI Template Studio
Generate and refine invoice, estimate and proposal templates with AI — perfectly on-brand in seconds.
AI Email Templates
Draft and polish email templates for confirmations, reminders, follow-ups and campaigns — in the right tone, instantly.
AI Checklist Generator
Auto-build service checklists for any job type so your technicians never miss a step on site.
AI Job Summaries
Turn any job into a clean summary with key findings and recommended next actions — plus voice notes auto-transcribed from the field.
AI Smart Dispatch
Jobs are matched to the best-fit technician automatically — by skills, location and workload — to cut response time.
Built for every field service business
If your team does work at a customer's location, FieldN fits the way you operate.
HVAC & AC Service
Plumbing & Electrical
Appliance Repair
Cleaning Services
Pest Control
Property Management
Facility Maintenance
IT Field Support
AMC Providers
Landscaping & Pool
Solar & Electrical
General Handyman
Questions, answered
What is FieldN?
Is there a customer booking app for Android and iOS?
Do field technicians get their own mobile app?
How is FieldN AI-native?
Which AI models can FieldN use? Can I bring my own API key?
Which industries does FieldN support?
Can customers track their technician in real time?
How does FieldN compare to other field service management software?
Is FieldN suitable for small field service businesses?
How much does FieldN cost? Is there a free demo or trial?
How do I get started or see a demo?
Ready to run your field service business the smart way?
See FieldN, the customer booking app, and the field technician app in a personalized walkthrough — and start delivering faster, smarter service from day one.