FieldN vs Kickserv: simple scheduling or a complete field service suite?
Quick answer
Kickserv is a simple, low-cost job management tool for small US service businesses — Start $60 a month for 5 users, Run $119 for 10, Scale $199 for 20, with a 30-day free trial and QuickBooks sync. FieldN is the better pick when you have outgrown a scheduler: your own customer booking app, smart dispatch, live GPS, AMC contracts, inventory, accounting, HR, a WhatsApp assistant and Saudi or UAE e-invoicing in one suite.
Side-by-side comparison
| Feature | FieldN | Kickserv |
|---|---|---|
| Price | Free demo; price quoted for your team size and the modules you need | Start $60/month (5 users), Run $119 (10 users), Scale $199 (20 users); save 20% yearly; 30-day free trial |
| Apps | Web back office, technician app for Android and iPhone, customer booking portal and app | Web office; mobile app on the App Store and Google Play |
| Customer booking | Your own online booking portal and customer app, in your brand | Embeddable contact form; no customer portal or app listed on pricing page |
| Dispatch | Smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician | Dispatch mapping on Run and Scale |
| GPS tracking | Live GPS map of technicians; customers get "technician on the way" updates | GPS check-ins on Run and Scale |
| Contracts / AMC | AMC and service contracts with planned visits, renewal reminders and contract invoices | Not listed on pricing page |
| Inventory | Parts and stock across warehouses, purchase orders, parts used per job | Not listed on pricing page |
| Forms and job cards | Checklists, inspection forms, photos, customer signature and PDF job cards | Custom data fields and custom templates on higher plans |
| Accounting | Double-entry books: trial balance, profit and loss, balance sheet, general ledger and a VAT/GST tax summary | QuickBooks Online on every plan; QuickBooks Desktop +$50/month |
| HR and payroll | HR built in: attendance, leave, payroll, timesheets and commissions | Time tracking; payroll not listed |
| WhatsApp Business messages and a WhatsApp assistant for job status, quotes, complaints and payments | Not listed; automated email and text reminders | |
| AI | AI dispatch, "ask your data" reports and AI checklists; bring your own Claude, OpenAI, Gemini or AWS Bedrock key | Not listed on pricing page |
| Saudi & UAE e-invoicing | Saudi ZATCA Phase 2 (B2B cleared, B2C reported) and UAE e-invoicing (PINT AE through your ASP) built in | Not listed on pricing page |
| Countries | Any country — your own currency and tax rates | Not stated on pricing page; prices in USD |
Price: cheap per plan, capped by users
Kickserv is one of the cheapest field service tools: $60 a month for 5 users, $119 for 10 and $199 for 20, 20% less on a yearly plan, with a 30-day free trial and no free plan. The cap is users, so a company of 25 moves to a higher tier or a custom deal. FieldN is quoted for your team after a demo — ask us and compare.
What Kickserv does not list
On its pricing page Kickserv does not list a customer portal or app, service contracts, inventory, payroll or WhatsApp. It is a scheduler with estimates, invoices, reminders and QuickBooks. FieldN covers all of those: a booking portal and customer app in your brand, AMC contracts with planned visits, parts and stock across warehouses, HR with payroll, and a WhatsApp assistant for bookings, quotes, complaints and payments.
Dispatch and GPS
Kickserv adds dispatch mapping and GPS check-ins from the Run plan. FieldN's smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician, and the live map shows every technician moving, with "technician on the way" messages to the customer.
Outside the USA
Kickserv prices in US dollars and syncs to QuickBooks. FieldN works in any country with your own currency and tax rates, has double-entry accounting with a VAT/GST summary built in, and files Saudi ZATCA Phase 2 and UAE PINT AE e-invoices — the things a Gulf or Indian service company needs that a US scheduler does not offer.
Which one should you choose?
Choose FieldN if
- You want a customer booking app and WhatsApp assistant
- You run AMC or service contracts and need planned visits and renewals
- You need inventory, accounting and HR in the same system
- You are outside the USA, or need ZATCA or UAE e-invoicing
- Your team is bigger than 20 people or will be
Choose Kickserv if
- You are a small US business that needs a cheap scheduler with invoices
- QuickBooks is your accounting and that is enough
- You want a 30-day free trial before you talk to anyone
Frequently asked questions
Is FieldN a good Kickserv alternative?
Yes, when you need more than scheduling and invoices: a customer booking app, AMC contracts, inventory, accounting, HR, WhatsApp and Saudi or UAE e-invoicing in one suite. Kickserv is the cheaper pick for a small US business that only needs a scheduler.
How much does Kickserv cost?
Its pricing page lists Start $60 a month for 5 users, Run $119 for 10 users and Scale $199 for 20 users, with 20% off on a yearly plan and a 30-day free trial. QuickBooks Desktop sync is $50 a month extra.
Does Kickserv have a customer booking app?
Its pricing page lists an embeddable contact form, not a customer portal or app. FieldN includes a booking portal and a customer app for Android and iPhone.
Does FieldN have a free trial?
FieldN offers a free demo set up with your services and team; pricing is quoted after the demo.
See FieldN with your own services
Book a free demo. We set FieldN up with your services, prices and team, and show the booking app, the technician app and the office side working together.
Book a free demo fieldn@mycodlabs.com See FieldN