FieldN vs Service Fusion: which field service software fits your company in 2026?
Quick answer
Service Fusion is a US field service system with a flat monthly price for unlimited users — Starter $208, Plus $325 and Pro $533 a month billed yearly — with scheduling, estimates, invoicing and QuickBooks included and GPS, the customer portal and inventory as add-ons on the lower plans. FieldN is the better pick if you want your own customer booking app, a WhatsApp assistant, accounting and HR inside the system, AMC contracts with planned visits, and Saudi ZATCA or UAE e-invoicing — priced for your team after a demo.
Side-by-side comparison
| Feature | FieldN | Service Fusion |
|---|---|---|
| Price | Free demo; price quoted for your team size and the modules you need | Starter $208, Plus $325, Pro $533 per month billed yearly ($245 / $382 / $627 month to month); unlimited users |
| Apps | Web back office, technician app for Android and iPhone, customer booking portal and app | Web office and a technician app for smartphones; "Customer Web Portal" is an add-on on Starter and Plus, included on Pro |
| Customer booking | Your own online booking portal and customer app, in your brand | Customer web portal (add-on or Pro); no customer app listed on pricing page |
| Dispatch | Smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician | Scheduling and dispatching on every plan |
| GPS tracking | Live GPS map of technicians; customers get "technician on the way" updates | GPS fleet tracking is an add-on on every plan |
| Contracts / AMC | AMC and service contracts with planned visits, renewal reminders and contract invoices | Recurring invoicing is an add-on on Starter and Plus, included on Pro; maintenance contracts not named |
| Inventory | Parts and stock across warehouses, purchase orders, parts used per job | Add-on on Starter; included on Plus and Pro |
| Forms and job cards | Checklists, inspection forms, photos, customer signature and PDF job cards | Not detailed on pricing page |
| Accounting | Double-entry books: trial balance, profit and loss, balance sheet, general ledger and a VAT/GST tax summary | QuickBooks integration on every plan |
| HR and payroll | HR built in: attendance, leave, payroll, timesheets and commissions | Not listed on pricing page |
| WhatsApp Business messages and a WhatsApp assistant for job status, quotes, complaints and payments | Not listed on pricing page | |
| AI | AI dispatch, "ask your data" reports and AI checklists; bring your own Claude, OpenAI, Gemini or AWS Bedrock key | Not listed on pricing page |
| Saudi & UAE e-invoicing | Saudi ZATCA Phase 2 (B2B cleared, B2C reported) and UAE e-invoicing (PINT AE through your ASP) built in | Not listed on pricing page |
| Countries | Any country — your own currency and tax rates | Not stated on pricing page; US company, prices in USD |
Price: flat monthly plans vs a quote for your team
Service Fusion publishes three plans with unlimited users: Starter $208, Plus $325 and Pro $533 a month when billed yearly. GPS tracking is an add-on on all three, and the customer portal and inventory are add-ons until Pro — so a company that wants portal, GPS and inventory is on Pro plus GPS, over $6,400 a year before add-ons. FieldN has no public price list; the price is quoted after a demo for your team size and the modules you need. Ask us and compare the two numbers for your company.
The customer side: portal vs your own booking app
Service Fusion gives customers a web portal on Pro (an add-on below that). FieldN gives you a booking portal and a customer app for Android and iPhone in your own brand, where customers book a slot, pay, track the technician and chat — plus a WhatsApp assistant that books, quotes, takes complaints and answers "where is my technician?". If bookings are your growth channel, this is the biggest difference.
Back office: integrations vs one system
Service Fusion connects to QuickBooks for the books and does not list HR on its pricing page. FieldN has double-entry accounting, VAT/GST tax summary, and HR with attendance, leave, payroll, timesheets and commissions inside the same system — one login for the owner, one database for the reports.
Contracts, assets and e-invoicing
FieldN runs AMC and service contracts with planned visits, renewal reminders and contract invoices, keeps an equipment register with service history per asset, and files Saudi ZATCA Phase 2 and UAE PINT AE e-invoices. Service Fusion lists recurring invoicing (add-on until Pro) and does not list e-invoicing — in the USA that is expected; in the Gulf it decides the purchase.
Which one should you choose?
Choose FieldN if
- You want a customer booking app and WhatsApp assistant in your brand
- You want accounting and HR inside the field service system
- You run AMC or service contracts with planned visits and renewals
- You are in Saudi Arabia, the UAE, India or anywhere outside the USA
- You want AI dispatch and "ask your data" reports
Choose Service Fusion if
- You are in the USA and want a known flat monthly price for unlimited users
- QuickBooks is your accounting and you want it synced
- You do not need a customer app, HR or e-invoicing
Frequently asked questions
Is FieldN a good Service Fusion alternative?
Yes, if you want a customer booking app, WhatsApp assistant, accounting, HR, AMC contracts and Saudi or UAE e-invoicing in one system. Service Fusion is the simpler pick for a US company that wants a flat monthly price with QuickBooks.
How much does Service Fusion cost?
Its pricing page lists Starter $208, Plus $325 and Pro $533 per month billed yearly, or $245, $382 and $627 month to month, all with unlimited users. GPS tracking is an add-on; the customer portal and inventory are add-ons below Pro.
Does Service Fusion include GPS tracking?
No. Its pricing page lists GPS fleet tracking as an add-on on every plan. FieldN includes a live GPS map of technicians.
How much does FieldN cost?
FieldN has no public price list. The price is quoted after a free demo for your team size and the modules you need.
See FieldN with your own services
Book a free demo. We set FieldN up with your services, prices and team, and show the booking app, the technician app and the office side working together.
Book a free demo fieldn@mycodlabs.com See FieldN