FieldN vs ServiceM8: job-based pricing or one complete suite?
Quick answer
ServiceM8 prices by jobs per month, not by user: free for 30 jobs, then $29 (50 jobs), $79 (150), $149 (500) and $349 (1,500, then 20 cents a job), with unlimited users on paid plans. It is a great fit for tradies and small crews.
FieldN is a complete suite for service companies that also run AMC contracts, a call centre or a growing team: own-brand booking app, smart dispatch, contracts with renewals, equipment history, complaints with SLA timers, WhatsApp and full HR and payroll.
Side-by-side comparison
| Feature | FieldN | ServiceM8 |
|---|---|---|
| Price | Free demo; price quoted for your team size and the modules you need | Free (30 jobs); $29 (50 jobs), $79 (150), $149 (500), $349 (1,500) a month, prices in USD |
| Users | Set in your quote | Unlimited on paid plans; Free is 1 user |
| Apps | Web back office, technician app for Android and iPhone, customer booking portal and app | iPhone, iPad and Android apps; web |
| Customer booking | Your own online booking portal and customer app, in your brand | Online booking with price and time slot |
| Recurring work | AMC and service contracts with planned visits, renewal reminders and contract invoices | Recurring jobs |
| Equipment records | Equipment register with service history and maintenance plans per asset | Not listed on pricing page |
| Dispatch | Smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician | Scheduling and dispatch board |
| HR and payroll | HR built in: attendance, leave, payroll, timesheets and commissions | Check-in / check-out time tracking |
| WhatsApp Business messages and a WhatsApp assistant for job status, quotes, complaints and payments | Not listed on pricing page | |
| Saudi & UAE e-invoicing | Saudi ZATCA Phase 2 (B2B cleared, B2C reported) and UAE e-invoicing (PINT AE through your ASP) built in | Not listed on pricing page |
Paying by the job
ServiceM8's model is simple: the more jobs you do, the higher the plan, and you can add as many staff as you like. For a busy company doing thousands of small jobs a month, the job count drives the bill. FieldN is quoted once for your team and modules, with no job cap.
Recurring jobs vs AMC contracts
ServiceM8 can re-create a job on a schedule. FieldN treats contracts as their own record: the units or sites covered, the visits planned across the year, contract invoices raised on time, renewal reminders, and the full service history of each piece of equipment.
The office side
ServiceM8 keeps the office light. FieldN adds what larger service companies need: complaints with SLA timers and escalation, parts across warehouses with purchase orders, HR with attendance, leave and payroll, and WhatsApp messages to customers.
Which one should you choose?
Choose FieldN if
- You run AMC or maintenance contracts
- You need complaints handling with SLA timers
- You want HR and payroll with the jobs
- You want a booking app in your own brand
Choose ServiceM8 if
- You are a solo tradie or a small crew
- You want to pay by jobs, not by users
- You want to start free today
Frequently asked questions
What is a good ServiceM8 alternative?
FieldN is a ServiceM8 alternative for service companies that need AMC contracts, equipment history, complaints with SLA timers, WhatsApp and HR and payroll in one system, plus an own-brand booking app.
How much does ServiceM8 cost?
ServiceM8 is free for 30 jobs a month, then $29 for 50 jobs, $79 for 150, $149 for 500 and $349 for 1,500 jobs a month, with 20 cents per job above that. Paid plans include unlimited users.
Does ServiceM8 work on Android?
Yes. ServiceM8 has an Android app on Google Play as well as iPhone and iPad apps. FieldN's technician app also runs on Android and iPhone.
See FieldN with your own services
Book a free demo. We set FieldN up with your services, prices and team, and show the booking app, the technician app and the office side working together.
Book a free demo fieldn@mycodlabs.com See FieldN