FieldN vs ServiceTitan: which field service software fits your business?
Quick answer
ServiceTitan is a deep, enterprise-grade platform built for US trade contractors — HVAC, plumbing, electrical, roofing, pest control and more. It is priced per technician and you must request a quote; it suits big contractors with office staff to run it.
FieldN is one connected suite for any country: your own booking portal and customer app, a technician app, smart dispatch, AMC contracts with planned visits and renewals, WhatsApp messages and full HR and payroll. If you run a service company in the Gulf, India, Asia or Africa, or you live on AMC contracts, FieldN is the more practical fit.
Side-by-side comparison
| Feature | FieldN | ServiceTitan |
|---|---|---|
| Price | Free demo; price quoted for your team size and the modules you need | Not published — request pricing for Starter, Essentials or The Works |
| How you pay | By team size and modules | Per technician |
| Apps | Web back office, technician app for Android and iPhone, customer booking portal and app | Office software and technician mobile app |
| Customer booking | Your own online booking portal and customer app, in your brand | Call booking on every plan; online booking not listed on the pricing page |
| Dispatch | Smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician | Dispatch board and scheduling |
| AMC / service contracts | AMC and service contracts with planned visits, renewal reminders and contract invoices | Customizable memberships (Essentials and up) |
| Equipment records | Equipment register with service history and maintenance plans per asset | Not listed on pricing page |
| HR and payroll | HR built in: attendance, leave, payroll, timesheets and commissions | Payroll management (Essentials and up) |
| WhatsApp Business messages and a WhatsApp assistant for job status, quotes, complaints and payments | Not listed on pricing page | |
| Saudi & UAE e-invoicing | Saudi ZATCA Phase 2 (B2B cleared, B2C reported) and UAE e-invoicing (PINT AE through your ASP) built in | Not listed on pricing page |
| Countries | Any country — your own currency and tax rates | USA, Canada and Australia |
Who each one is built for
ServiceTitan grew up with US residential and commercial contractors. Its pricing page names HVAC, plumbing, electrical, garage door, chimney, water treatment, landscape, pool, septic, pest control, lawn care and roofing. It shines when you have many technicians, a call centre and a team to set it up.
FieldN is built for service companies that book jobs online and on WhatsApp, run AMC contracts, and want one system for the field and the office — AC and HVAC, pest control, cleaning, plumbing and electrical, facility management, lifts, water purifiers, CCTV and solar.
How you pay
ServiceTitan does not publish prices. Its three plans are priced per technician after a sales call. FieldN does not publish a price list either: you see FieldN in a free demo set up with your own services, and get one quote for your team size and the modules you need.
Contracts, HR and WhatsApp
ServiceTitan handles recurring customers with memberships and has payroll tools on higher plans. FieldN treats AMC as a core feature: each contract lists the units covered, plans the visits, raises the contract invoices and reminds you before renewal. HR is built in — attendance, leave, payroll, timesheets and commissions — and customers can check job status, ask for a quote, raise a complaint or pay through WhatsApp.
Which one should you choose?
Choose FieldN if
- You work outside the USA, Canada and Australia
- AMC and service contracts are a big part of your income
- You want your own booking app and portal for customers
- You want HR and payroll in the same system
- Your customers message you on WhatsApp
Choose ServiceTitan if
- You are a large US trade contractor
- You have a call centre and office staff to run the system
- You want a platform built around US residential trades
Frequently asked questions
What is a good ServiceTitan alternative?
FieldN is a ServiceTitan alternative for service companies anywhere in the world. It combines an own-brand booking app, a technician app, smart dispatch, AMC contracts, WhatsApp messages and full HR and payroll in one system.
How much does ServiceTitan cost?
ServiceTitan does not publish its prices. It is priced per technician, and you request pricing for its Starter, Essentials or The Works plans.
Is ServiceTitan available in the UAE, Saudi Arabia or India?
ServiceTitan mainly serves the USA, Canada and Australia. FieldN works in any country, with your own currency and tax rates.
Is FieldN good for HVAC companies?
Yes. HVAC and AC companies use FieldN for service booking, smart dispatch, AMC contracts with planned visits, equipment history per unit, AC maintenance checklists and invoices from the field.
See FieldN with your own services
Book a free demo. We set FieldN up with your services, prices and team, and show the booking app, the technician app and the office side working together.
Book a free demo fieldn@mycodlabs.com See FieldN