FieldN vs Zuper: per-user field service platform or all-in-one suite?
Quick answer
Zuper is a field service platform priced per user and billed yearly — its own blog puts the starting price at about $55 per user a month. It has a contracts module, an assets module and a customer portal where customers approve quotes and pay.
FieldN covers the same ground — contracts, assets, customer self-service — and adds an own-brand booking app, WhatsApp messages, complaints with SLA timers and full HR and payroll, with one quote for your whole team instead of a per-user fee.
Side-by-side comparison
| Feature | FieldN | Zuper |
|---|---|---|
| Price | Free demo; price quoted for your team size and the modules you need | Per user, billed yearly; about $55 per user a month to start (Zuper blog) |
| Customer self-service | Your own online booking portal and customer app, in your brand | Customer portal to approve quotes, pay invoices, see contracts and assets |
| Contracts | AMC and service contracts with planned visits, renewal reminders and contract invoices | Contracts module with terms and expiry dates |
| Equipment records | Equipment register with service history and maintenance plans per asset | Assets module with servicing schedules |
| Dispatch | Smart dispatch ranks technicians by skill, distance, workload, rating and the customer's preferred technician | Scheduling and dispatch |
| WhatsApp Business messages and a WhatsApp assistant for job status, quotes, complaints and payments | Not listed | |
| Saudi & UAE e-invoicing | Saudi ZATCA Phase 2 (B2B cleared, B2C reported) and UAE e-invoicing (PINT AE through your ASP) built in | Not listed on pricing page |
| HR and payroll | HR built in: attendance, leave, payroll, timesheets and commissions | Not listed |
| AI | AI dispatch, "ask your data" reports and AI checklists; bring your own Claude, OpenAI, Gemini or AWS Bedrock key | Not listed |
How you pay
Zuper charges per user, billed yearly, so every new technician and office user adds to the bill. FieldN gives one quote for your team size and modules after a free demo.
Portal vs booking app
Zuper's customer portal lets existing customers approve quotes, pay and see their contracts and assets. FieldN also lets new customers find you and book: they pick a service and a time slot in your own booking portal or app, pay online and get "technician on the way" updates.
HR, WhatsApp and AI
FieldN runs HR — attendance, leave, payroll, timesheets and commissions — next to the jobs, sends WhatsApp messages and answers customers through a WhatsApp assistant, and lets you plug in your own Claude, OpenAI, Gemini or AWS Bedrock key for AI reports, checklists and the assistant.
Which one should you choose?
Choose FieldN if
- You want new customers to book you in your own app
- Your customers use WhatsApp
- You want HR and payroll built in
- You do not want a per-user fee
Choose Zuper if
- You prefer a per-user platform you can size seat by seat
- You mainly need a portal for existing commercial customers
Frequently asked questions
What is a good Zuper alternative?
FieldN is a Zuper alternative with contracts, assets and customer self-service, plus an own-brand booking app, WhatsApp, complaints with SLA timers and HR and payroll — quoted for your whole team, not per user.
How much does Zuper cost?
Zuper is priced per user and billed yearly. Its own blog lists a starting price of about $55 per user per month.
Does FieldN have a customer portal like Zuper?
Yes. FieldN has a booking portal and customer app in your brand, where customers book services, pick a time, pay online and follow their jobs.
See FieldN with your own services
Book a free demo. We set FieldN up with your services, prices and team, and show the booking app, the technician app and the office side working together.
Book a free demo fieldn@mycodlabs.com See FieldN