AI-Powered Platform

MC-FSM — Field Service Management & Booking

AI-Powered platform for home service, corporate maintenance & AMC companies. From customer booking to technician dispatch, job completion, and payment — all in one system.

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About MC-FSM

MC-FSM is an AI-powered field service management and booking platform built by My Code Labs. It is designed for home service companies, corporate maintenance firms, property managers, and AMC (Annual Maintenance Contract) service providers who need a seamless way to manage customer bookings, dispatch technicians, track work orders, and collect payments.

The platform consists of two core applications: a Booking Management App (Web + Mobile) that lets customers browse services, book appointments, track their assigned technician in real time, and view invoices — and a Technician App (Mobile) that equips technicians with job details, GPS navigation, status updates, digital signature capture, and photo documentation.

Whether you run an AC repair company, plumbing service, electrical contracting business, cleaning service, or a large-scale facility management operation, MC-FSM uses artificial intelligence to auto-assign the nearest available technician, optimize routing, predict service demand, and deliver real-time analytics that help you scale operations efficiently.

Platform Screenshots

Service Booking

Mobile
Book a Service
AC Repair & Service
25 Apr 2026, 10:00 AM
12 Oak Street, Apartment 4B
Preferred Slot
9-11 AM 11-1 PM 2-4 PM
BOOK NOW

Admin Dashboard

Web
24
Today's Jobs
12
Active Techs
Weekly Overview

Technician App

Mobile
Current Job
Sarah Johnson In Progress
AC Repair — Split Unit
42 Elm Street, Suite 3A
Call
Navigate
Done
Next: Mike T. — Plumbing — 2:30 PM

Work Order Details

Web
#WO-1234 Active
Customer: Sarah Johnson
AC Maintenance — Annual Contract
Checklist
Inspect filter condition
Clean condenser coils
Check refrigerant levels
Test thermostat calibration
Final system test & sign-off

Live Tracking

Mobile
ETA 12 min
Raj Kumar
AC Technician • 2.4 km away
En Route

Invoice & Payment

Web
INV-2026-0458 Paid
Sarah Johnson • 25 Apr 2026
AC Service (Split Unit)$85.00
Filter Replacement$24.00
Refrigerant Top-up$40.00
Service Fee$15.00
Total$164.00

Key Features

Online Booking Portal

Let customers browse services, pick available time slots, book appointments online, and track their service request status in real time.

Smart Job Dispatch

AI auto-assigns the nearest available technician based on skills, location, and workload. Reduce response time and optimize daily schedules.

Technician Mobile App

Field staff receive job details, get turn-by-turn navigation, update job status, capture digital signatures, and upload before/after photos.

Work Order Management

Create, assign, and track work orders with detailed checklists, priority levels, parts tracking, and complete service history per asset.

Live GPS Tracking

Real-time technician tracking with ETA for customers. Managers see all field staff on a live map with route history and geofencing.

Invoicing & Payments

Auto-generate invoices on job completion, collect digital payments, manage AMC contracts and renewals, and track revenue analytics.

Industries We Serve

Home Appliance Repair

Plumbing & Electrical

HVAC & AC Service

Cleaning Services

Property Management

Corporate Facility Maintenance

IT Field Support

AMC Contract Companies

AI-Powered Platform

Ready to Streamline Your Field Service Operations?

Get started with MC-FSM and deliver faster service, happier customers, and smarter operations from day one.

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